Our shipping partners

ANOTHER REASON TO BUY FROM THE GUITAR STORE!

At The Guitar Store E-store, we’re committed to giving you the most of your money. All you need to do is to look out our Estore site, especially all the New Arrival products. We want to share you the very first moment of efficiency and happiness. 

FREE Shipping for order above RM60 in a single receipt (West Malaysia only)

West Malaysia (by weight)

East Malaysia (by weight)

SELF-COLLECT

You can choose to collect your purchases at The Guitar Store’s showroom, located in Cheras, Selangor.

33G, Jalan Manis 3
Taman Segar 
56100 Cheras Kuala Lumpur。
 
Please contact 03-9103 0822 or estore@theguitarstore.com.my for further information and please provide your order details .

DELIVERY TIME

We try our best to prepare your orders and send them out by the next day but orders can only be shipped during working days and hours. Processing allows us to confirm the payment and stock availability. For some stock, we need 1-3 days to transfer back from certain outlets. We hope our beloved customers might note that The Guitar Store does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we’re on your side and will help in any way we can. Office Hours are from Monday to Friday, excluding Public Holidays.

*Delays are expected for processing time during peak periods like Chinese New Year and the festive Christmas period.

POSLAJU: 1-3 business days to every deliverable address within Peninsular Malaysia and East Malaysia. 3-10 days business days to an International address. Checkout for prices.
GDExpress: 1-3 business days within Malaysia.
TaQBin: 1-3 business days within Malaysia.

INTERNATIONAL SHIPPING

We choose TNT as our international courier. TNT is one of the world’s largest delivery companies with a global reach to 200 countries and a very strong position in Europe. TNT will make sure that your parcels, documents and freight items are delivered safely and on time throughout the world. TNT Express earns our full trust on the shipping. Please email us to check for the prices!

CHECK YOUR ORDER STATUS ONLINE

We want you to save your time to search courier website and track your parcel! Check here in our web and get the same results.